Client documentation

Setup instructions, requirements and operating boundaries.

The definitive reading area for onboarding preparation, system requirements, operational guidelines and risk disclosures. Use this guidance to ensure a secure, compliant and reliable integration with RAYOK.

Institutional gradeSecure by designTransparent process👤 Client ownership first
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1 Documentation overview

This documentation provides the principles, requirements and operational boundaries for client onboarding and ongoing operation via RAYOK infrastructure.

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Key focus
  • Onboarding preparation
  • Infrastructure and access requirements
  • Operating boundaries and risk

2 How onboarding starts

Onboarding is client-initiated. You submit an enquiry with basic details and intent. Our team reviews suitability, then shares next steps and access requirements. No access is provisioned until approval is confirmed.

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Key focus
  • Submit enquiry and intent
  • Suitability and review
  • Approval before access

3 AWS and static IP requirement

Clients must operate from their own AWS infrastructure with a static public IP. Access is allowlisted for approved IPs only.

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Key focus
  • Client-owned AWS environment
  • Static public IP allowlisting
  • Network and security controls

4 Broker / API readiness

Ensure your broker or API platform meets connectivity, authentication and separation requirements. Connectivity tests are required before go-live.

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Key focus
  • Broker/API platform setup
  • Connectivity and authentication
  • Separation of environments

5 Rate limits and operating limits

All activity is subject to defined rate limits and operational thresholds to protect system stability and market integrity.

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Key focus
  • Rate limits and throttling
  • Operational thresholds
  • Fair use and stability

6 Factsheet reading guide

The factsheet is a key reference for historical performance, infrastructure and operational metrics.

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Key focus
  • Performance and metrics
  • Definitions and methodology
  • Review and interpretation

7 Security and secret handling

Protect your credentials and secrets. Follow least-privilege access, secure storage and rotation practices.

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Key focus
  • Credential management
  • Least privilege access
  • Rotation and incident response

8 Support boundary

Understand what is included in support, response expectations and how to engage the right team.

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Key focus
  • Included support scope
  • Response expectations
  • Escalation and contact

9 Disclaimers and risk

Trading involves financial, technical and operational risk. Past performance is for review only and not a promise of future results.

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Key focus
  • Risk disclosures
  • Limitations and liabilities
  • Regulatory considerations

Historical records are for review only and are not a guarantee of future results.

Trading involves financial, technical, broker/API, server, internet, login/session and execution risk.